Privacy Policy

Introduction

At Nord Baby Design, managed by Fliis Trade OÜ, we are committed to protecting the privacy and security of our customers and site visitors. Our Privacy Policy explains how we collect, store, protect, and use your information, and your rights in relation to that information. This policy applies to information collected through our website, nordbabydesign.com, and any associated services.

Information We Collect

We collect information to provide better services to all our users. The types of information we gather include:

Personal Information: This includes your name, address, email address, and phone number, which you provide when you register an account, place an order, sign up for our newsletters, or participate in promotions.

Financial Information: While you provide payment details such as credit card numbers during the purchasing process, this information is collected and processed directly by our payment service providers, such as Stripe, and is not stored or handled by us.

Usage Data: We collect information about how you interact with our website, including pages you visit, products you view, and the settings you choose. This data is gathered through cookies and other similar tracking technologies.

Communication Records: We maintain records of any correspondence when you contact us for support or report a problem, which helps us provide better service in future interactions.

How We Use Your Information

We use the information we collect for various purposes:

  • To improve and maintain our website and tailor it to user preferences.
  • To conduct research and analysis to better understand our customers.
  • To communicate with you about products, services, and promotional offers that might interest you.
  • To comply with legal obligations.

Data Sharing and Disclosure

We do not sell your personal data. We share information only in the following circumstances:

  • With service providers who assist us in our operations (such as payment processors, shipping companies, and IT support), under strict confidentiality agreements.
  • To comply with legal requirements, such as law enforcement requests or other judicial processes.
  • With your consent or at your direction.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.

Your Rights

Under the GDPR, you have the right to:

  • Access the information we hold about you.
  • Request the correction of inaccurate information we hold about you.
  • Request the deletion of your data from our systems.
  • Object to our processing of your data.
  • Request the restriction of our processing of your data.
  • Request the transfer of your data to another service provider (data portability).

To exercise any of these rights, please contact us at hello@nordbaby.com.

Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at
hello@nordbaby.com.

Changes to the Terms

We reserve the right to make changes to these Terms at any time. It is your responsibility to check this page periodically for changes.

Contact Us

For any questions or concerns regarding these Terms or the products, please contact us at
hello@nordbaby.com.