Terms and Services

Introduction

Welcome to NordBaby Design, the dedicated e-commerce platform for parents and guardians who seek quality and stylish products for their little ones. Our website, hosted at nordbabydesign.com ("Website"), is managed by Fliis Trade OÜ ("we", "us", or "our"), a company registered under the laws of Estonia with a registered address at Liivalao 14, Tallinn, 11216, Estonia.

By using our Website, you agree to be bound by these Terms and Services ("Terms"), which govern your access to and use of Nord Baby Design. Please read these Terms carefully before using our Website. If you do not agree with any part of these Terms, you must not use our Website.

Account Registration

To access certain features of our Website, you may be required to register an account. In registering an account, you agree to provide accurate, current, and complete information and keep this information updated. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device.

Products and Services

We offer a variety of baby products, including but not limited to, clothing, toys, and nursery accessories. Product descriptions and images are provided for informational purposes only and may not completely represent the actual product due to variations in color, design, or specification.

Orders, Payments, and Prices

All prices are displayed in euros (EUR) and are inclusive of VAT, where applicable. We reserve the right to adjust prices, products and special offers at our discretion.

Orders placed through the Website will be confirmed via an email acknowledgment. Payment must be received in full before products are dispatched. We accept various forms of payment, which are detailed on our Website. We utilize secure payment processing services to ensure the safety of your financial information.

Shipping and Delivery

Products may be shipped from various locations across the European Union, including but not limited to our warehouses in Estonia and other member states. We deliver to all countries within the European Union. Shipping costs and delivery times vary depending on the destination and will be specified at the time of ordering. We are committed to providing prompt and efficient delivery services to meet your needs.

Cancellations, Returns, and Refunds

You have the right to cancel your order within 14 days without giving any reason. The cancellation period will expire 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right to cancel, you must inform us of your decision by a clear statement sent to our contact email: hello@nordbaby.com. We will communicate the refund process and timeline once we receive and inspect the returned goods.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Website, to understand our practices.

Intellectual Property Rights

All content on the Website, including text, graphics, logos, images, and software, is the property of Fliis Trade OÜ or its content suppliers and protected by international copyright laws.

Limitation of Liability

Our liability for any product purchased through our Website is strictly limited to the purchase price of that product. We are not responsible for indirect losses which happen as a side effect of the main loss or damage.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the European Union, supplemented where necessary by the laws of Estonia. Any dispute or claim arising out of or in connection with these Terms or your use of our Website will be subject to the jurisdiction of the European Union, specifically the courts of Estonia. This choice of jurisdiction does not prevent you from seeking protective measures under the consumer protection laws applicable in your country of residence within the European Union.

Changes to the Terms

We reserve the right to make changes to these Terms at any time. It is your responsibility to check this page periodically for changes.

Contact Us

For any questions or concerns regarding these Terms or the products, please contact us at hello@nordbaby.com